We set up a tour of an apartment from Mr. Gale scheduled for this Saturday. We arrived 30 minutes before the tour was supposed to start. 2 minutes before the tour starts, a random woman shows up, walks into the apartment we were going to tour, and puts a note on the door that says “open house cancelled” and shuts the door. We were not contacted beforehand and have still not been contacted by Mr. Gale. This was perhaps the most unprofessional experience I have ever gone through in the process of renting more than 5 other apartments and houses throughout my life and touring countless others. This team did not meet even the barest standards of professionalism and I am actually grateful to have learned that this was how they treat potential renters before we were locked into a lease with them. If this is how they treat potential renters whom they are trying to impress, then I can’t even imagine the contempt with which they treat their renters. If Mr. Gale and his team had rented out the apartment in question before we were supposed to tour, we would have been much more appreciative if they were able to let us know beforehand.
I have know Jack Gale for 11 years since he helped me find a house when I relocated to Wilmington. He was so helpful then that when it was time to sell my house 11 years later, there was no question who I would call. Jack helped me and my wife with tips on what to do to get our house sold quickly and at the price we wanted. It was a great experience.
Working with Jody Roney with Team Gale was an absolute dream! Efficient, prompt and professional our house was under contract within 48 hours of listing and we were in our new house in under 6 weeks! Her knowledge and expertise made the process stress free and her communication with us throughout the whole process couldn’t have been better and her connectivity to necessary resources in the area made these transactions prompt and efficient . A genuine agent to get you and your family where you need to be!